Delete your FRAME account

FRAME is made by Lurinth, Inc.. You can delete your account and its data at any time.

In the app (fastest)

1. Open FRAME and sign in.
2. Go to Profile.
3. Tap Delete Account, then Delete.

Your account is deleted from our servers straight away, and your photos, reports and drawings are removed from your phone.

Without the app

Email support@framehair.app from the email address you signed in with (for Apple or Google sign-in, the address of that account), with the subject "Delete my FRAME account". We'll confirm and delete it within 30 days.

What's deleted

• Your account: email address, name, sign-in method and account ID.
• Your purchase records with RevenueCat, except where Apple, Google or the law require us to keep them (for example for tax or refunds).

Photos are never stored on our servers, so there are none to delete there. Photos, reports and drawings saved on your phone are removed when you delete in the app, or when you uninstall FRAME. Images sent to OpenAI to draw you are deleted by OpenAI within 30 days.

Subscriptions

Deleting your account doesn't cancel a subscription. Cancel it with Apple or Google Play first (see Support).